Zinc Thickness Inspection
Frequently Asked Questions
What is the Minimum Order Quantity (MOQ) and lead time?
The MOQ is usually 5 pieces, but sample testing is welcome. Mixed samples are acceptable. Samples typically require 7 days, while mass production takes approximately 2 weeks for larger orders.
How can I proceed with an order?
First, let us know your requirements or application. Second, we provide a quote based on your needs. Third, the customer confirms the samples and places a deposit for the formal order. Fourth, we arrange production.
Do you provide OEM services?
Yes, we have over 8 years of factory experience. Our facility includes a dedicated design team, engineering team, QC team, and after-sales service department to handle OEM requirements.
What are the available shipping methods?
We offer both airline shipping for faster delivery and sea shipping for cost-effective large-scale transportation.
What kind of guarantee do you offer for your products?
We offer a 3-year warranty on our products, ensuring long-term reliability and performance for your projects.
How do you handle faulty or defective products?
Our products are manufactured under a strict quality control system. During the guarantee period, we will send new lights with new orders for small quantities. For defective batch products, we will repair and resend them, or discuss a suitable solution based on the specific situation.
