❓ FAQ
Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
What about the lead time?
Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than expected.
Do you have any MOQ limit for led light order?
Low MOQ, 1pc for sample checking is available.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Do you offer guarantee for the products?
Yes, we offer 2-5 years warranty to our products.
How to deal with the faulty products?
Our products are produced in a strict quality control system (defective rate < 0.2%). During the guarantee period, we will send new lights or repair the defective batch according to the situation.
