?
Frequently Asked Questions
Can the product's label, packaging, and design be customized?
Yes, we offer comprehensive customization services for labeling, packaging, and design to meet your specific requirements.
What is the minimum order quantity (MOQ)?
Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation.
How long is the lead time for orders?
For sample orders, the lead time is 3-5 days. For bulk orders, it typically ranges from 15-35 days depending on the quantity.
What is the expected lifetime of these lighting systems?
Our lighting systems are designed to work for at least 3 years or up to 50,000 hours. We recommend regular maintenance for optimal performance.
How is the product quality guaranteed?
A professional quality inspection team ensures a low defective rate. Furthermore, we provide a robust after-sales support system to take full responsibility for any quality issues.
What are the standard terms of payment?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance due before shipment.
