Frequently Asked Questions
Do you support OEM or ODM services?
Yes, we provide comprehensive OEM and ODM services. We can customize products based on your specific requirements, including logo printing, custom packaging, and technical specifications.
What is the standard lead time for orders?
Standard lead times typically range from 15 to 30 days depending on the order volume and customization requirements. Please contact us for a specific timeline for your order.
How do you ensure the quality of your products?
We maintain strict quality control protocols throughout the manufacturing process, from raw material inspection to final product testing. All our products undergo 100% aging tests before shipment.
What certifications do your lighting products carry?
Our products are manufactured to meet international standards and carry various certifications such as CE, RoHS, and others as displayed in our certificate section to ensure global compliance.
What is your warranty policy?
We offer a standard warranty period for our lighting products. During this time, we provide technical support and replacement services for any manufacturing defects.
Can I request samples before placing a bulk order?
Yes, we encourage sample testing to ensure the product meets your expectations. Sample fees and shipping costs can be discussed based on the specific product model.
