Frequently Asked Questions
Can product labels and packaging be customized?
Yes, we offer comprehensive customization services for labels, packaging, and product design to meet your specific requirements.
What is the monthly production capacity?
Our factory is capable of producing 50,000 sets of lighting systems per month, ensuring stable supply for large orders.
What is the minimum order quantity (MOQ)?
The standard MOQ is 100pcs; however, we also accept small sample orders for quality evaluation.
How long is the typical lead time?
Sample orders are typically processed within 3-5 days. For bulk production orders, the lead time ranges from 15-35 days.
How is product quality guaranteed?
A professional quality inspection team monitors every stage to ensure low defective rates. We also provide full after-sales support and take responsibility for any quality issues.
What are the accepted terms of payment?
Generally, we require a 30% T/T deposit in advance, with the remaining 70% balance due before shipment.
